Cookie Policy
Last updated: 2026-03-11
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners.
This Cookie Policy explains how Licenpia (operated by SOFTENZO LTD) uses cookies and similar technologies on our website at https://licenpia.com.
2. Types of Cookies We Use
a) Essential Cookies (Strictly Necessary)
These cookies are required for the basic operation of our website. Without them, the website cannot function properly. They include:
- Session cookies: Maintain your session while browsing (e.g., keeping you logged in)
- Security cookies: CSRF protection tokens to prevent cross-site request forgery
- Cart cookies: Remember the items in your shopping cart
- Cookie consent: Store your cookie preference choices
Legal basis: Strictly necessary — no consent required.
b) Functional Cookies
These cookies enhance your experience by remembering choices you make:
- Language preference: Remember your selected language
- Currency preference: Remember your selected currency
- Display preferences: Remember your viewing preferences (e.g., grid vs. list view)
Legal basis: Legitimate interest in providing a personalised experience.
c) Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymised data:
- Page views: Which pages are most popular
- Traffic sources: How visitors find our website
- Session duration: How long visitors spend on the site
- User flow: How visitors navigate between pages
Legal basis: Consent — these cookies are only set with your permission.
d) Marketing Cookies
We may use marketing cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies are only activated with your explicit consent.
Legal basis: Consent — these cookies are only set with your explicit permission.
3. Third-Party Cookies
Some cookies on our website are set by third-party services that we use:
- Stripe: Payment processing security cookies to protect your transactions
- Analytics provider: Website usage analytics (anonymised data)
These third parties have their own privacy and cookie policies, and we encourage you to review them.
4. Cookie Duration
- Session cookies: Deleted automatically when you close your browser
- Persistent cookies: Remain on your device for a set period:
- Language/currency preference: up to 1 year
- Cookie consent: up to 1 year
- Analytics cookies: up to 26 months
5. Managing Your Cookies
You can control and manage cookies in several ways:
Cookie Consent Banner
When you first visit our website, a cookie consent banner allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of our website.
Browser Settings
You can manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Set preferences for first-party vs. third-party cookies
Please note that blocking essential cookies may affect the functionality of our website, including the ability to log in, add items to your cart, or complete a purchase.
6. Your Consent
In accordance with the GDPR and the ePrivacy Directive, we obtain your consent before setting non-essential cookies. You may:
- Accept all cookies
- Accept only essential cookies
- Customise your preferences by category
- Withdraw your consent at any time
Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email:
- Address: SOFTENZO LTD, 20 Wenlock Road, N1 7GU London, UNITED KINGDOM
- Support page: Support Page